Writing Operating Procedures: 5 Tips (plus 1) For Working With An SME

I got a surprise in teaching our first class on writing compliant operating procedures last week РThe one topic that produced the most participant discussion was on how to work with Subject Matter Experts (SMEs).  Everyone in the class agreed that SMEs are critically important in developing quality procedures, but everyone also seemed to have a war story about the problems of working with an SME.  With that in mind, here are five tips (plus one extra) for making the process of working with an SME go smoothly.

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