What are your resolutions for making your company safer in 2017? If you were to focus your attention on things that will reduce accidents and improve operations, what would you put on the list?
I recently ran across a pretty good list, courtesy of the UK Maritime and Coast Guard Agency. They call it the “Deadly Dozen – 12 Significant People Factors in Maritime Safety.” The guidance document is based on factors that can lead to human-error incidents. Human error, of course, has been blamed for 90% of all accidents.
Although the guidance is written for the maritime industry, it applies to every industry. Here is the list:
|Problem||Issue||Factor in Near Misses|
|1.||Fit for Duty||Are you REALLY fit to work?||.8%|
|2.||Fatigue||Just Tired OR Dangerously Fatigued?||1.2%|
|3.||Distractions||Multi-Tasking OR Dangerously Distracted?||1.8%|
|4.||Pressure||Just Busy OR Dangerously Overloaded?||1.9%|
|5.||Capability||Is Your Team REALLY Capable?||4.9%|
|6.||Teamwork||How Well Do You REALLY Work Together?||6.8%|
|7.||Local Practices||Efficiency OR Dangerous Shortcut?||7.4%|
|8.||Culture||Do You REALLY have a good safety culture?||11.4%|
|9.||Complacency||Is Everything REALLY OK?||12.5%|
|10.||Communication||Do You REALLY Understand Everyone?||13.4%|
|11.||Alerting (Stop Work)||Do You REALLY Speak Up When You Should?||15.3%|
|12.||Situational Awareness||Do You REALLY Know What’s Happening?||22.5%|
Some of the numbers on the right may be a little off, probably reflecting the way the incidents and causes were reported. Distraction and capability would be two examples that may be significant causes, but are not captured in the commonly used fields for incident reports (none of us ever wants to report that we lacked capability to do our jobs). However if you think back to your experiences with incidents, this is a pretty good list, wouldn’t you say?
The next step is how to identify these deadly dozen in practice before there is an incident, then look for ways to monitor them and remove them as triggers for human error accidents. The guidance document digs deeper into each issue and how to address them.
The document also contains a good graphic that displays the deadly dozen: